Terms and Conditions

Agreement for accessing Best Menswear Website 

Important Notice: This page (together with the documents referred to in it) tells you the terms and conditions that apply when you access our website www.bestmenswear.com. Please read these terms and conditions carefully. By using this website, you agree to be legally bound by and act in accordance with these terms of use and by all other applicable provisions. If you disagree with these terms of use and/or with any other of the applicable provisions, you are not permitted to, and agree not to, use this website.

General Information


The advertising by us of products on this website or by any other means which re-directs you to this website constitutes an invitation to trade. It does not constitute an offer by us to sell you any goods. By clicking “Make Payment” on our website you are making an offer to us to purchase the products based on these Terms and Conditions. We shall be free to accept or decline this offer at our absolute discretion.

The price of the goods which includes applicable taxes and delivery charges will be the price indicated on our website when you click "Make Payment". We are entitled to make adjustments to the price to take into account any increase in our supplier’s prices or the imposition of any new taxes or duties or if due to an error or omission the price of the products on our website is wrong.

By sending an order confirmation by email to you, we accept your offer, at which point a contract will come into existence between us. Our contract will relate only to the products whose acceptance we have confirmed in that confirmation email.

We are obliged by law to supply goods in conformity with the contract.

This website is directed only at the residents of the countries set out in our delivery policy. No person outside those countries may enter a contract with us.

You are entitled by law to rights of withdrawal under Article 9 of Directive 2011/83/EC. These rights are set out in our Refunds and Returns Policy at this link.

All descriptive matter, drawings, pictures, colours, specifications and advertising on our website are for the sole purpose of giving an approximate description of the goods.

While we endeavour to ensure that the information on this website is correct, we provide you with this website on an "as is" basis only, to the maximum extent permitted by law. You accept that access to this website may be suspended at any time and without notice in the case of system failure, maintenance or repair or for any other reasons whatsoever, including for reasons beyond our control.

We make no representation or warranties of any kind, express or implied, as to the operation of this website or the information, reliability, completeness or timeliness of the content, materials or services available on this website or that the use of the website will be uninterrupted, timely, secure or error-free. You expressly agree that your use of this website is at your own risk.

Offers & Online Voucher Codes

The below Terms and conditions apply to all our online offers and online voucher codes at www.bestmenswear.com .

  1. When you use an online voucher code you accept our terms and conditions relating to that offer (in legal terms you are deemed to have accepted them and agree to be bound by them once you use them).
  2. You can only use one promotional code or discount offer per order. You cannot combine offers.
    Please note this includes our 'Sign up for 15% off your first order'.  This offer excludes sale items and only applies on full priced products. e.g. If a product has been already discounted, in sale or on promotion then you cannot get a further discount off this product.
  3. Please note when purchasing with an online voucher you will be required to pay the  postage fee at basket levl with a payment card.  You cannot use online voucher codes to pay for delivery as gift vouchers aren’t viewed as ‘payment methods’ this is something we are currently working on changing so please bear with us while we work on this.
  4. Some brands or categories may be excluded from offers. As this varies by offer, you'll need to check individual offer details for such exclusions.
  5. If we give you a refund it will only be for the price you actually paid considering the offer or discount. If you return a single product from a multi-buy offer your refund will mean that you've effectively paid full price for the product(s) you keep.
  6. We can decline your order, if we don't think the promotional code or offer used is valid for the product(s) ordered or if we reasonably suspect fraud.
  7. Online offers can only be used on www.bestmenswear.com.  No online offers are valid for purchases made in Best Menswear stores.
  8. We can change these terms and conditions or withdraw an offer at any time, with reasonable notice.

                 Best Menswear Gift Cards

Best Menswear gift cards can be purchased in all of our stores and online here on our website.

You can choose either a physical Gift Card or a Digital Gift Card.  Please note physical gift cards can only be used in Best Menswear stores and digital gift vouchers can only be used online at www.bestmenswear.com.  

Customers returning items purchased with a gift card or evoucher will see the refund returned to the physical gift card or e-gift card used to pay for the item.

What happens if my gift card is lost/stolen?   
A gift card is like cash so please be careful with it as we accept no liability for lost, stolen or damaged gift cards.

Does my gift card expire?   
Our Best Menswear gift cards do not have expiry dates.

 Your Account

If you have an account with us on this website, then you are responsible for maintaining the confidentiality of this account and any related passwords and for restricting access to your computer. You agree to accept responsibility for all activities that take place under your account and/or passwords.

Other than personally identifiable information about you (which is defined under our Data Protection Policy as "Personal Data") any material you transmit or post to this website shall be considered non-confidential and non-proprietary. We shall have no obligations with respect to such material. We and our designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

We shall fully cooperate with any court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of the above prohibitions.

Permitted Use

You are not permitted to use this website other than for the following, private, non-commercial purposes: (i) viewing this website; or (ii) purchasing products from us. Use of this website for any purpose other than private, non-commercial purposes is prohibited.

You agree not to post or transfer to our website (nor include in any message) any material:

  • That is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience.
  • For which you have not obtained all necessary licences and/or approvals
  • Which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability or otherwise be contrary to the law of or infringe the rights of any third party, in Ireland or any other country in the world.
  • Which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data); and/or
  • Which facilitates the misuse of this website (including, without limitation, hacking).

We reserve the right to refuse orders in whole or in part.

Cancellation Policy

BestMenswear.com is entitled, with immediate effect, to deny or limit access to our Platform, our (customer) service and/or your account, and/or to cancel a confirmed order, from being made by you in the event of any alleged or reasonably suspected form of fraud or abuse, non-compliance with applicable laws and/or regulations, non-compliance with BestMenswear.com values and guidelines this includes where 3D payment authentication has been unsuccessful after an order has been placed.  3D Verification is an additional security step that has been mandatory in the EU since 1 January 2021.

Intellectual Property

All information, data and materials presented on this website, including but not limited to names, logos, images, photographs, designs, prices, its source HTML code etc., as well as the colour scheme and the layout of the website, are subject to copyright, trade mark rights, database rights and/or other intellectual property rights. In consideration of our agreeing to your use of this website, you acknowledge that the ownership in any intellectual property rights in this website belongs to us or our Licensors. Accordingly, no part of this website may be used, transferred, copied or reproduced in whole or in part in any manner other than for the purposes of utilizing this website meaning that you may only display it on your computer screen and print it out on your printer for the sole purpose of viewing its content.

You may only use the trademarks featured in our website for the purpose of displaying this website on your computer screen or printing out this website on your printer in accordance with paragraph 5.1 above.

We reserve our right to take such action as we consider necessary, including issuing legal proceedings without further notice in relation to any unauthorised use of this website.

Links to this website and from other websites

You may not establish and/or operate links to this website without our prior written consent. Such consent may be withdrawn at any time at our discretion.We do not make any warranties, representations or undertakings about the content of any other website which may be referred to or accessed by hypertext link with this website, and we do not endorse or approve the content of such third-party websites.

Any links to third party websites from our website are provided solely for your convenience. If you use these links, you leave our website. We have not reviewed all of these third-party websites and we do not control and are not responsible for third party websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found on them, or any results that may be obtained from using them. If you decide to access any third-party websites linked to our website, you do so entirely at your own risk.


We reserve the right to modify or withdraw, temporarily or permanently, the website or any part thereof without notice to you and we confirm that we shall not be liable to you or any third party whether in contract or in tort for any modification to or withdrawal of the website.

We further reserve the right to change the website conditions from time to time, and your continued use of the website, or any part of it, following such change shall be deemed to constitute your acceptance of such change.

Limited Liability

To the fullest extent permitted by law, we will not be held liable for any losses and/or damages arising from the use of this website or of any other website to which this website provides a link, and/or from the use of information presented on this or any such other website.

Without limitation to the provisions of paragraph 8.1 above, we and any other party (whether or not involved in creating, producing, maintaining or delivering this website) , and any of our group companies and the officers, directors, employees, shareholders or agents of any of them and of our company exclude all liability and responsibility, whether in tort, negligence, contract, warranty or otherwise, in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any websites linked to this website or the material on such websites, including but not limited to loss or damage due to viruses (including logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data) that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website or any websites linked to this website, for any amount or kind of loss or damage that may result to you or a third party, including without limitation:

  • any direct loss; or
  • any special, indirect, punitive or consequential or pure economic loss, costs, damages, charges or expenses; or
  • loss of income; or
  • loss of profits; or
  • depletion of goodwill or similar losses; or
  • loss or corruption of data or information; or
  • loss of contract; or
  • loss of use of money; or
  • loss or damages arising from or connected in any way to business interruption; or
  • loss of goods; or
  • loss of anticipated savings

Further, we exclude all liability and responsibility as set out above whether or not we are advised of the possibility of such loss or damage. If your use of material on this website results in the need for servicing, repair or correction of equipment, software or data you assume all costs thereof.

Nothing in this legal notice shall exclude or limit our liability for:

  • Death or personal injury caused by our negligence; or
  • Fraud or fraudulent misrepresentation; or
  • Any liability which cannot be excluded or limited under applicable law.


In this Agreement:

  • reference to any statute or statutory provision includes a reference to that statute or statutory provision as from time to time amended, extended or re-enacted.
  • words importing the singular include the plural, words importing any gender include every gender and words importing persons include bodies corporate and unincorporated; and (in each case) vice versa.
  • any reference to a party to this contract includes a reference to his successors in title and permitted assigns
  • the headings to the conditions are for ease of reference only and shall not affect the interpretation or construction of this contract.


This Agreement shall be governed by and construed in accordance with the laws of Ireland, and the parties hereby submit to the exclusive jurisdiction of the Irish Courts. This is without prejudice to Article 6(2) of Rome 1 which allows you to have the benefit of protection of the mandatory consumer law provisions in your country of residence.

Nothing in these Terms & Conditions affects your statutory rights under law.


If a dispute arises between us, we recommend that you attempt to resolve it with us informally using the email address provided on our website.

Alternatively, disputes may be submitted for online dispute resolution to the European Commission Online Dispute Resolution platform. The EU (Online Dispute Resolution for Consumer Disputes) Regulations 2015 requires all traders established in the EU, who engage in online sales or services contracts, and all online marketplaces established within the EU to provide a link to this platform which is available here

EU Online Marketplaces

Credit Card Payments

You may pay by credit or debit card. While you may view the cost of items in different currencies, ALL PAYMENTS WILL BE PROCESSED IN Euros. Currency exchange rates used on this site are streamed daily from an independent currency conversion website. These rates are for guidance only, and do not dictate the exchange rate that will be applied by your card issuer.

To explain in more detail the process of purchasing in a non-default currency:

  • The system accumulates all of the cosmetic prices, i.e. in the non-default currency, and displays this as the amount to be paid for the order
  • When the customer attempts to pay, the system sends the order value figure in the default currency. This gets sent to the payment processor in order for the transaction to be fulfilled
  • The payment processor then passes this on to the bank of the customer
  • The bank receives the figure in the default currency and then converts it into the non-default currency via the exchange rate they use
  • Unfortunately exchange rates fluctuate and it can never be an exact science - for this reason customers will experience marginal discrepancies when purchasing in a currency that is not EUR.

Your order will be processed if your checkout details pass our 3D Secure payment checks and can be verified by our credit card payment partner. This is to protect our customers from fraud. Best Menswear reserve the right to refuse an order without explanation.

Best Menswear is committed to providing secure and convenient payment options for our customers. In line with industry standards and best practices for security, we have implemented a policy regarding the acceptance of payment cards in store. 


Acceptable Payment Cards:

Best Menswear accepts payment cards with chip and PIN technology only. This includes EMV (Europay, Mastercard, and Visa) cards and other chip-enabled cards.

Non-Acceptance of Magnetic Strip Cards / Signature Cards:

We do not accept payment cards with only a magnetic strip or signature-based authentication. This decision is made in the interest of enhancing security and minimizing the risk of fraudulent transactions.

All staff members are required to adhere to this policy and ensure its implementation during transactions.